Privacy Policy

Last updated: February 2026

1. Information We Collect

SmartAssist collects information you provide directly, including account registration data, community documents you upload, and communications with our support team. We also collect usage data such as feature interactions, AI query patterns (anonymized), and technical information about your device and browser.

2. How We Use Your Information

We use your information to provide and improve our services, deliver AI-powered features, communicate with you about your account, and ensure the security of our platform. Community documents are processed solely to provide AI features for your organization.

3. Data Security

We implement enterprise-grade security measures including encryption at rest and in transit, multi-tenant data isolation, role-based access controls, and regular security audits. Your community data is never used to train AI models for other organizations.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting our support team.

5. Contact Us

If you have questions about this privacy policy, please contact us at support@telebria.com.