The AI Command Center for Community Management
Empower your team with intelligent assistants that understand governing documents, answer resident questions instantly, and streamline every aspect of HOA and condo management.
Integrates with your existing tools
Additional PMS integrations available — ask us
Platform
One Platform, Every Stakeholder
Managers, board members, and residents get the right tools with the right access level.
AI That Knows Your Communities
Not a generic AI tool. SmartAssist AI is trained on your specific governing documents and knowledge base, delivering answers that are accurate, relevant, and properly sourced.
Understands Your Documents
AI indexes CCRs, bylaws, rules, and knowledge base to provide accurate, sourced answers. No hallucination — answers ONLY from your embedded documents, achieving near 100% accuracy.
Three Knowledge Source Types
Documents (PDFs, Word docs uploaded or pulled from your PMS), Q&A Entries (manually curated answers for FAQs), and Web Links (auto-parsed and auto-refreshed from your community websites). All sources work at the company level or per-association.
Learns Your Communities
When a manager or resident selects an association, the AI automatically combines company-wide and community-specific sources. Each association gets its own context — Oakwood's pool rules are different from Maple Ridge's.
Up and Running in Hours, Not Months
Three simple steps to transform how your team manages communities.
Connect & Upload
Configure your PMS integration (Vantaca or FrontSteps) and upload community documents. AI-assisted onboarding scans your document library, suggests what to include, and auto-recommends permission levels.
AI Learns Your Communities
SmartAssist embeds your documents into its knowledge base and syncs association, unit, and contact data from your PMS daily. Real-time API access for balances, work orders, and compliance items.
Everyone Gets Answers
Residents get 24/7 chat on your website. Managers get AI-powered writing, research, and document lookup. Staff search internal resources instantly. Your whole team benefits from day one.
Connect & Upload
Configure your PMS integration (Vantaca or FrontSteps) and upload community documents. AI-assisted onboarding scans your document library, suggests what to include, and auto-recommends permission levels.
AI Learns Your Communities
SmartAssist embeds your documents into its knowledge base and syncs association, unit, and contact data from your PMS daily. Real-time API access for balances, work orders, and compliance items.
Everyone Gets Answers
Residents get 24/7 chat on your website. Managers get AI-powered writing, research, and document lookup. Staff search internal resources instantly. Your whole team benefits from day one.
By the Numbers
Communities Managed
Resolution Without Staff
AI Responses
Setup Per Community
See What AI Can Do for Your Communities
Join the community management companies already using SmartAssist to reduce staff workload, answer residents instantly, and give your team time back for the work that matters.